Colleen Hall
-
Atividade total184
-
Última atividade
-
Membro desde
-
Seguindo1 usuário
-
Seguido por5 usuários
-
Votos31
-
Assinaturas99
Visão geral da atividade
Atividade mais recente por Colleen Hall-
Colleen Hall comentou,
Hi Carmelo Rigatuso,Thank you for sharing your feedback! We're working on an enhancement for workflow based statuses that restrict these ticket statuses to specific forms/groups. Please see this co...
-
Colleen Hall comentou,
Hi Lisa Pacheco,It's not possible to reorder the ticket statuses in a status category at this time. If you'd like, you can share your feedback in our Product Feedback discussion. Product managers r...
-
Colleen Hall comentou,
Hi Dawn Griffin, custom statuses can't be deleted currently. You can deactivate statuses that are no longer required though. Please see Activating and deactivating a ticket status.
-
Colleen Hall comentou,
Hi Jordan Bogart! Do you have custom ticket statuses activated? If so, you can activate and deactivate the On-hold status from the Ticket statuses page in Admin center. Please see Activating the on...
-
Colleen Hall comentou,
Hi Mistyamber Reynolds, I'm sorry to hear that you're having trouble searching for orgs in the new customer profile page! Please see the Organizations section of this article. You can click the Cus...
-
Colleen Hall comentou,
Hi Jessica Strozyk and Ronald,I'm happy to share that the Groups page was updated earlier this week and you can now sort your groups by group name or the number of group members!
-
Colleen Hall comentou,
Hi Cheryl Johnson,Thank you for catching that! I've updated the article with the correct spelling.
-
Colleen Hall comentou,
Thanks, Rafael Santos for pointing out the duplicated information! Update: Most of the features listed in the "Coming soon" section are planned to be released during Q2! Please follow the Announcem...
-
Colleen Hall comentou,
New beta for conversational commerce: Conversational commerce With conversational commerce, you can turn everyday support conversations into revenue generating opportunities. Agents will be equippe...
-
Colleen Hall comentou,
Hi Ronald, Zendesk introduced an update to the Groups page last week. Groups are ordered by the most recently updated or created group. Please see the announcement for more information and follow a...