Kristie Sweeney
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Atividade recente por Kristie Sweeney-
Zendesk is discontinuing select Built-By-Zendesk apps on January 10, 2024. For more information, see Announcing the discontinuation of select Built-by-Zendesk apps.
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Zendesk has changed the rollout date for this update to July 10, 2023. It was previously scheduled for June 26, 2023.
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Envoy The steps to add the app to a channel are the same for all channels (public or private). See Adding the app to a Slack channel. Sometimes comments refer to or link to procedures that have sin...
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Zendesk is removing the legacy Slack integration notifications on September 18, 2023. If you’re using the legacy Slack channel notifications, you’ll need to migrate these to triggers by September 1...
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Hi Joey! We reorganized some of our email content. That information now lives here: Removing a support address.
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Chengyu Yang This feature is being rolled out gradually until March 2nd, so you might not see it yet in your account. See the Announcement for details. When the rollout is complete, you'll see the ...
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Hi Chengyu Yang! The option is labeled "How end users sign in" or "How team members sign in," depending on what user type you are setting up. I updated the wording to clarify. Thank you!
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henrik Thank you for the call out in the documentation! I am working with the engineering team to update that section of the article.
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Thank you OllieJC for calling this out. I'll discuss with the product team and add a note to the documentation.
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Thanks for reporting the broken link Tom Walker! It is now fixed.