Kristie Sweeney
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Votos em atividade por Kristie Sweeney-
Chengyu Yang This feature is being rolled out gradually until March 2nd, so you might not see it yet in your account. See the Announcement for details. When the rollout is complete, you'll see the ...
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We updated this announcement to include two alternatives to the PrestaShop app: PrestaShop Connector by MorfDev and PrestaShop Multistore. You can explore both options and select the one that best ...
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Hi Tommy, thank you for reporting this! I updated the steps in the article. If you need anything else, please don't hesitate to reach out to Zendesk Customer Support.
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New beta for Support: Timed ticket deletion Zendesk is working to provide you with the right capabilities for deleting tickets once you no longer need them. This helps you comply with global privac...
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Zendesk is discontinuing select Built-By-Zendesk apps on January 10, 2024. For more information, see Announcing the discontinuation of select Built-by-Zendesk apps.
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Envoy The steps to add the app to a channel are the same for all channels (public or private). See Adding the app to a Slack channel. Sometimes comments refer to or link to procedures that have sin...
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Zendesk is removing the legacy Slack integration notifications on September 18, 2023. If you’re using the legacy Slack channel notifications, you’ll need to migrate these to triggers by September 1...
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Hi Joey! We reorganized some of our email content. That information now lives here: Removing a support address.
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Hi Chengyu Yang! The option is labeled "How end users sign in" or "How team members sign in," depending on what user type you are setting up. I updated the wording to clarify. Thank you!
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henrik Thank you for the call out in the documentation! I am working with the engineering team to update that section of the article.