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Peter Brown

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    Peter Brown comentou,

    Hi Eric, thanks for the response, I'll find out and give it a try. Thanks Pete  

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    Peter Brown criou uma publicação,

    List Chat API Request

    Hi, I'm trying to get a list of Chats from Zendesk using the the List Chats API. I have tried, from the documentation: /v2/chats.json /v2/incremental/chats.json Unfortunately from both requests I a...

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    Peter Brown comentou,

    Hi Serge and Sebastiaan. Thank you very much for your quick responses. Apologies for not responding sooner but I have been side-tracked with other issues. I have been tasked with retrieving User, R...

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    Peter Brown criou uma publicação,

    Requests API using Incremental Export

    Respondida

    Hi, can someone confirm if the Requests API supports incremental export? I've tried "api/v2/incremental/requests.json" but I get an error with status code = 404. Is there an alternative to incremen...

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    Peter Brown comentou,

    Hi Greg,   thankyou for your response.   I've read the documentation that you kindly directed me to. It says to use the generated_timestamp to use for start_time.   I can see generated_timestamp in...

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    Peter Brown comentou,

    Just to add to my initial post, I will be retrieving the maximum date from the db table to use as the {start_time} but I just need to know if it created_at or updated_at. Thanks again 

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    Peter Brown criou uma publicação,

    Response Data from API's

    Hi, I am using an integration tool to return all of the Users for my organisation and put them into a db table. There are more than 100,000 users so when I call the API it returns a 429 error (Too ...