Johan Billow
Responsible for Consid Support, Sweden
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Atividade mais recente por Johan Billow-
Johan Billow comentou,
Hiedi Kysther so tickets with the removed organization data must be manually updated? (Just so I am sure what you mean).
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Johan Billow comentou,
Yes Dana Barker and more are writing, this function must have a "design bug", as the expected way of setting access should be on end user level or role level. Scenarios:Access and edit access to ow...
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Johan Billow comentou,
Dana B Thank you for sharing your experience. This was interesting! So assume that I have 2 different orgs. and delete one of them, also "closed" tickets did change to another org? That is a big is...
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Johan Billow comentou,
Thank you for asking Rich and replying Billie. I am sorry if I sounded upset. Writing isn't the best way of talking. However we are a B2B company and would rather like this to be prioritized that I...
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Johan Billow comentou,
Thanks for info!
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Johan Billow comentou,
This silence is not a serious approach. It is a very needed function. As mention before. No need to update solved date och messages/chat but title, organisation, tags, custom fields. I think the tr...
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Johan Billow comentou,
It is necessarry but now I have to make the calculation in Excel.
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Johan Billow comentou,
I see, and with change you mean changing metrics, layouts, style etc? I plan to make a dashboard to every client with different reports, but now maybe I make one dashboard and a hidden filter inst...
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Johan Billow comentou,
Julia DiGregorio Sorry, my misstake! I meant sending a dashboard
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Johan Billow comentou,
That would be a good or let us call it basic feature that many of our clients ask for. However we help them by doing it in Explore and automate a sending of the dashboard. So that is also a solutio...