Christina Hernandez
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Atividade mais recente por Christina Hernandez-
Christina Hernandez comentou,
I followed these instructions to the T, but the Help Article URL custom field doesn't show up on my form. Not sure why, can't figure it out. Please help!
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Christina Hernandez comentou,
Hi Toru, I've tried to make this work by following your instructions, but no luck. I want to add this exact functionality to my site, but it's not doing anything. Any chance something is outdated a...
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Christina Hernandez comentou,
On my home page the promoted articles show at the top of their sections. However, when I go to Help Center > Articles > Arrange articles > expand Sections, the promoted articles are not in the same...
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Christina Hernandez comentou,
How can you change the Promote star icon to something else? Thanks!
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Christina Hernandez comentou,
Hi Ifra, Thanks for your response. I did stumble on that article yesterday, but it doesn't address my specific situation. The History doesn't include a filter for the event type I'm looking for: Ma...
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Christina Hernandez comentou,
I'd like the History Filter by Event Type to include the options Managed By and Visible To. I want to be able to see when the management / visibility permissions changed, especially since these typ...
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Christina Hernandez criou uma publicação,
Where to find full history of article updates
RespondidaHi, I'm trying to find out if I can access an article's full update history, rather than just revisions (I'm using Zendesk Guide Enterprise). Use Case: On Sept. 19, 2022, I did a bulk update to r...
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Christina Hernandez comentou,
I have three suggestions for votes overall: Allow us to filter votes by date intervals (not just as an all-time count) Separate upvotes and downvotes Provide a feedback % (Avg votes doesn't mean...
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Christina Hernandez comentou,
100% agree with all the use cases presented. This is a basic necessity. Please add this ASAP!
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Christina Hernandez comentou,
This feature would be fantastic to have. For now, you can take the CSS styling from this website and insert it into your stylesheet. Then modify color, border, margins, etc. as needed. Insert this...