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Gabriel Marcos ROLDAN

Entrou em 05 de set. de 2022

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Última atividade em 05 de set. de 2022

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Hi everyone,

There has to be a better way to do this, changing the role of the agent to end user changes all of the historical data.

All the tickets that the agent has handled are now shown as an end user, therefore, all the reports are changed as anyone would normally filter by role.

How is this possible? Why the data isn't retained as it was before the change?

Thank you

Exibir comentário · Publicado 05 de set. de 2022 · Gabriel Marcos ROLDAN

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