Maciej Zapior

1. Comunidade
2. Zendesk APIs
3. Ticket export - chat transcript

Hi Tipene, looks like that's not a case as ticket is closed but comments API still does not return it. Anyway I was able to retrieve it via Audit API so all good.  Thank you for your help and advic...

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• Maciej Zapior
• Criado 23 de novembro de 2022 16:55
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1. Comunidade
2. Zendesk APIs
3. Ticket export - chat transcript

Hey Tipene Hughes, maybe it's a bug then cause comments API for the case when channel is: native_messaging returns only 1 comment with ticket name - the conversation/chat transcript is not present ...

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• Maciej Zapior
• Editado 21 de novembro de 2022 09:24
• 0 voto