Arin Mukhrjee

Hey @..., appreciate you responding on my stuck issue. Please see below my updated JWT payload here , and I do have different name and email.  Just re-iterating, i have tried with using the secret as Base64 encoded and without it as well, keep getting

"error": "failed to validate claims". Anything else, that you may think of ? 

 

Your continued help is highly appreciated and I thank you in advance.

 

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Thanks @... for the prompt response, highly appreciate it. So i am using JAVA rest API to generate the JWT and i am using below to generate the time in seconds. Any ideas if anything else you might think of is the issue possibly?

Also to add, I have tried with and without both base64 encoding the secret, same error message.

I still do not include the 'jti' as part of the claim as I read a few documentations.

Please advise.

java.time.Instant.now().getEpochSecond() 

*** URGENT HELP needed***

Hello, Trying to implement the Zendesk widget on javascript on my application with authentication. 

the API to return JWT it is being properly called as i can see from the JS.

The JWT returned is as below :-

But i keep getting below error on my network tab on browser when widget tries to call zendesk. Any help is appreciated.