Brett Bowser
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Brett Bowser criou uma publicação,
Meet your Moderator - Chris Bulin
It’s that time again to recognize another one of our amazing Community Moderators here at Zendesk! This month we want to take the time to introduce everyone to Chris Bulin. Chris is a lifelong res...
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Brett Bowser comentou,
Hey Ak, That's correct! Max Agents = the number of licenses you purchased on the account. I hope this clears up any confusion!
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Brett Bowser comentou,
Hey Ak, Great question! Yes the max agents is the number of licenses you purchased on your plan. Let us know if you have any other questions!
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Brett Bowser comentou,
Hey Mirek, If you have Gather on your account then you can enable badges as mentioned here: Enabling Gather badges I hope this helps!
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Brett Bowser comentou,
Hey Ak, That means the max number of agent licenses you have on the account. Not exactly how many of those seats you've filled up but how many agent seats you've purchased on your plan level. Does...
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Brett Bowser comentou,
Hey Giovanni, Our Product Managers are aware of this limitation but I don't have any information on when or if this will be integrated in the near future. I would recommend creating a feedback pos...
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Brett Bowser comentou,
Hey Thanos, I'm going to create a ticket on your behalf so our Customer Care team can confirm expected behavior for you. Cheers!
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Brett Bowser comentou,
Hi Jipke, This would be the correct post to share your feedback around this functionality :) I would recommend sharing your use-case to give our Product Managers a better understanding of what you...
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Brett Bowser comentou,
Hey Ak, Excellent question! Light agents will not count towards your max number of agents on the account. I did some digging on my end and it doesn't look like there's an endpoint for contracted a...
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Brett Bowser comentou,
Thanks for sharing your workaround Andrew! Hege, here's the link to the Tampermonkey chrome extension that Andrew was referring to.