Brett - Community Manager
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Happy to get this created Virgil! It's great to see all the different workflows users come up with to make the product work best for them. Thanks again for asking this awesome question :)
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Hey Lars, I did receive your email but oddly enough I didn't see your ticket updated with your email. I'm going to reach out to Joey to see if we can get an update ASAP. Thanks for bringing this t...
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Hey Tsvetan, I just wanted to let you know that we've created an article related to your question here: How can I automatically notify users that their text message was received? Thanks for taking ...
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Hey Virgil, Thanks again for joining us in our AMA discussion last month :) I wanted to point out that we've created an article related to your awesome triggers question here: Can I only send emai...
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Hey Morgan, Just wanted to let you know that we've created an article related to your question here: How do I prevent email notifications from being sent out on SMS tickets? Thanks again for taking...
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Hi Tamara,I just wanted to let you know that we've turned your awesome question into a Help Center article :)How do I display multi-select field values as bullet points? Thanks for joining the AMA!
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Hi Michelle, Thanks for asking this great question :) I just wanted to let you know that we've created an article based on your question here: Can I use triggers to automatically CC end users? Che...
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Hey Fabio, It doesn't look like there's anything on the roadmap to reactivate this feature at this time. I'll pass your feedback along to the appropriate team so they're aware of your interest in ...
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Hey Lars, I looked at your account and could only find one ticket open with you currently. It looks like one of our Advocates replied to your ticket on July 25th and haven't heard anything back si...
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Hey Carlos, The JSON export will only show the custom field ID and there's no way to change this functionality. If you're looking to show the field name, you'll most likely need to export your dat...