
Brett Bowser
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Atividade total6617
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Última atividade
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Membro desde
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Seguindo0 usuário
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Seguido por30 usuários
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Votos94
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Comentários
Atividade recente por Brett Bowser-
Hey Italo and Steve, I double checked with one of our web-widget experts and it doesn't look like there's a way to configure the widget to open up the web browser automatically when the article is...
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Hey Magnus, I'm going to create a ticket on your behalf so our Customer Care team can look into this with you. I'm not quite sure why they wouldn't immediately be marked at spam without taking a l...
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Hey Mitali, A trial will only last for 14 days so you'd need to create a new trial or purchase a plan. Are you still able to access your Support account?
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Hey Mateusz, I'm going to create a ticket for you so we can take a look at the CSV file you're trying to import. You'll receive an email shortly stating your ticket has been created. Cheers!
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Hey Darryll, I'm going to create a ticket on your behalf so one of our Explore experts can help get this resolved for you. You'll receive an email shortly stating your ticket has been created. Che...
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Hi Adrian, You should be able to find this in the Tickets dataset where you can use Time Requester Created and you can select Requester created year and requester created month. Let me know if tha...
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Hey Ben, You should be able to report on this using the Ticket Updates dataset along with the Update Ticket Assignee attribute. This recipe may help: Explore recipe: Total number of assignments
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Hey Mark, Help Center reporting is something that is definitely on our roadmap in the Explore product. We currently have Guide Knowledge Base reporting in EAP, however, this is currently closed as...
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Hey Dave, It looks like the incremental API is only available to customers on Talk Professional or Enterprise. You may be receiving this error because you're on a lower plan level. Let me know if ...
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Hey Alexandre, In my testing previously I couldn't get this to work when including the encoded ID in the email body.