Pesquisas recentes


Sem pesquisas recentes

Kristin Lisson's Avatar

Kristin Lisson

Entrou em 10 de nov. de 2022

·

Última atividade em 06 de dez. de 2022

Seguindo

0

Seguidores

0

Atividade total

4

Votos

0

Assinaturas

2

VISÃO GERAL DA ATIVIDADE

Atividade mais recente por Kristin Lisson

Kristin Lisson comentou,

ComentárioSingle sign-on

Does the SSO process invoke when a user attempts to sign in (e.g., clicks "Sign in"), or does it invoke upon any visit to one of your pages (e.g., https://yoursubdomain.zendesk.com)?

The documentation says, "Once you enable SSO, sign-in requests are routed to a sign-in page external to Zendesk Support." I assume the request here means that the user clicks "Sign In."

However, the documentation also says, "1. An unauthenticated user navigates to your Zendesk Support URL. Example: https://yoursubdomain.zendesk.com/. The Zendesk SSO mechanism recognizes that SSO is enabled and that the user is not authenticated."

I just wanted to make sure that articles can still be publicly accessible (no sign in required) if we enable enterprise SSO (JWT). Thanks!

Exibir comentário · Editado 06 de dez. de 2022 · Kristin Lisson

0

Seguidores

0

Votos

0

Comentários


Kristin Lisson comentou,

Comentário na comunidade Discussion - Tips and best practices from the community

I've added all of the code and (including the script.js). I see the panels in my article preview, but nothing will expand. There are no errors in my console. Any troubleshooting tips I can try?

Exibir comentário · Publicado 10 de nov. de 2022 · Kristin Lisson

0

Seguidores

1

Votos

0

Comentários