David Tull

Until a feature like this is adopted, in the meantime is there a way for us to report on the number of Requesters with secondary email addresses, so we can assess the scope of the problem?

After merging users, is it typical to see "Permanently deleted user" as the name for any ticket interactions on the merging user's activity?

If we already have end user verification enabled for our Zendesk Chat instance, will that remain in place if we migrate to Zendesk Agent Workspace?