Kalle Windefalk
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Kalle Windefalk comentou,
Agree
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Kalle Windefalk comentou,
Totally agree! I would like to add the article states "not validated" and "validated" to Mary Paez table above. "Archive" is in fact an KCS article state and all of them should be present. Those ...
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Kalle Windefalk comentou,
Ryan McGrew the lack of restrictions for content blocks bypass our publication flow. When an article is already published and a content block is edited by an agent without publish permission, the a...
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Kalle Windefalk comentou,
Please integrate this feature into the zendesk support app (ios/android)
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Kalle Windefalk comentou,
Got my question answered here https://support.zendesk.com/hc/en-us/articles/1260802188890/comments/1260800306729
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Kalle Windefalk comentou,
This looks great =). Is the Knowledge view an integrated part in support now or is it still the knowledge center app?
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Kalle Windefalk comentou,
Is there any update on the feedback from Lee for a year ago? Are you still developing this? I see no progress?
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Kalle Windefalk comentou,
+1 We're in the same situation as John Meyer
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Kalle Windefalk comentou,
Katarzyna Karpinska It's not possible to delete a content block atm but we are planning to add this functionality before the end of the year. Any news on when this can be implemented?
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Kalle Windefalk comentou,
Brett Bowser You answered Fiona The native reporting for search activity will include the agent's search results as well as end-users This article state Search data includes end-user searches in...