Pesquisas recentes
Sem pesquisas recentes

Giga Paitchadze
Entrou em 02 de fev. de 2023
·
Última atividade em 26 de fev. de 2025
Seguindo
0
Seguidor
1
Atividade total
18
Votos
4
Assinaturas
6
VISÃO GERAL DA ATIVIDADE
MEDALHAS
ARTIGOS
PUBLICAÇÕES
COMENTÁRIOS NA COMUNIDADE
COMENTÁRIOS EM ARTIGOS
VISÃO GERAL DA ATIVIDADE
Atividade mais recente por Giga Paitchadze
Giga Paitchadze comentou,
i'm also curious of this feature req
Exibir comentário · Publicado 18 de fev. de 2025 · Giga Paitchadze
0
Seguidores
0
Votos
0
Comentários
Giga Paitchadze comentou,
Ferran Barneda Hi, I believe I have answered another ticket about the same issue, here the same info from me: our IVR consists basically only of 1 Level.
Let me briefly explain - we have 2 languages, incoming call is greeted with an option to continue listening to default language, or to click 2 for English.
When users click 2 for English, they don't have to click anything anymore, they will receive a recording warning, some music and connecting to operator notice - that is all.
In such cases the repeat 3 times rule is really disturbing the user experience, that's why we would like to have the feature as requested by many subscribers here
Exibir comentário · Publicado 17 de fev. de 2025 · Giga Paitchadze
0
Seguidores
0
Votos
0
Comentários
Giga Paitchadze comentou,
Hi Ferran Barneda our IVR consists basically only of 1 Level.
Let me briefly explain - we have 2 languages, incoming call is greeted with an option to continue listening to default language, or to click 2 for English.
When users click 2 for English, they don't have to click anything anymore, they will receive a recording warning, some music and connecting to operator notice - that is all.
In such cases the repeat 3 times rule is really disturbing the user experience, that's why we would like to have the feature as requested by many subscribers here
Exibir comentário · Publicado 13 de fev. de 2025 · Giga Paitchadze
0
Seguidores
1
Votos
0
Comentários
Giga Paitchadze comentou,
Hi Ferran Barneda thanks for pointing that out - I am indeed using the default option, BUT unfortunately, the voice is playing 3 times in a row and only after that the redirect is happening.
Is it possible to setup the voice to be played only once?
Exibir comentário · Publicado 13 de fev. de 2025 · Giga Paitchadze
0
Seguidores
0
Votos
0
Comentários
Giga Paitchadze comentou,
Hi Rohan,
is there any way of knowing the upcoming features for SIP outgoing calls, such as pricing etc?
Exibir comentário · Publicado 07 de fev. de 2025 · Giga Paitchadze
0
Seguidores
0
Votos
0
Comentários
Giga Paitchadze comentou,
Hi, are there any updates about this issue?
In my case I have a bilingual IVR menu - so users have to click only 1 button to switch languages, from there on they don't click anything and routing is configured by default; but each audio plays 3 times which is a bit inconvenient.
Is there a way of adjusting the setting from 3 to 1?
Exibir comentário · Publicado 06 de fev. de 2025 · Giga Paitchadze
0
Seguidores
0
Votos
0
Comentários
Giga Paitchadze comentou,
Hi, are there any updates about this issue?
In my case I have a bilingual IVR menu - so users have to click only 1 button to switch languages, from there on they don't click anything and routing is configured by default; but each audio plays 3 times which is a bit inconvenient.
Is there a way of adjusting the setting from 3 to 1?
Exibir comentário · Publicado 06 de fev. de 2025 · Giga Paitchadze
0
Seguidores
1
Votos
0
Comentários
Giga Paitchadze comentou,
Hi Liza,
as I understand, in the new Messaging function (since 2024) there is no differentiation between the doc file types?
As far as I could find, it's either allowing all file attachments or disallowing them; there was no option of allowing PDF, JPG, PNG and disallowing DOC, XLS files
Exibir comentário · Publicado 31 de jan. de 2025 · Giga Paitchadze
0
Seguidores
0
Votos
0
Comentários