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Yosef Cohen
Entrou em 25 de jan. de 2023
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Última atividade em 24 de nov. de 2024
At ZenAppsFactory, we pride ourselves on simplifying the complex. We specialize in crafting bespoke Zendesk applications that are not only highly reliable but also incredibly user-friendly. Drawing on our extensive experience in the support industry, we have a deep understanding of the challenges faced by support engineers daily.
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Atividade mais recente por Yosef Cohen
Yosef Cohen comentou,
Thanks Greg,
What you posted was how to incorporate GA on the marketplace while I was referring to implementing GA on an app that we're building
what eventually helped me was this:
https://stackoverflow.com/questions/74494818/google-analytics-not-working-for-web-site-embeded-in-iframe
Exibir comentário · Publicado 24 de nov. de 2024 · Yosef Cohen
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Yosef Cohen criou uma publicação,
Heya,
I'm trying to figure out how to properly set Google Analytics inside our built apps so we can track our client's behavior. We'd like to track normal things like unique visitors, engagement, etc
So far no success with GAnalytics.
Is it because the apps are served in an iFrame? Is there a workaround? What's the Website stream I should set?
Publicado 16 de nov. de 2024 · Yosef Cohen
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Yosef Cohen comentou,
Hey everyone! 👋
If you’ve ever wanted to get Zendesk mentions sent straight to Slack, we’ve just launched an app that does exactly that! No more missed comments or slow responses—everything goes right into your Slack channel.
Check it out on the marketplace if you’re interested: ZenMention 😊
Let me know if you have any feedback!
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Exibir comentário · Editado 21 de out. de 2024 · Yosef Cohen
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Yosef Cohen comentou,
Hey everyone! 👋
If you’ve ever wanted to get Zendesk mentions sent straight to Slack, we’ve just launched an app that does exactly that! No more missed comments or slow responses—everything goes right into your Slack channel.
Check it out on the marketplace if you’re interested: ZenMention 😊
Let me know if you have any feedback!

Exibir comentário · Editado 21 de out. de 2024 · Yosef Cohen
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Yosef Cohen comentou,
Heya,
So it looks like the reason for the issue was that my npm/node version was outdated. Once updated, it got back to life.
Thanks,
Exibir comentário · Publicado 06 de jul. de 2023 · Yosef Cohen
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Yosef Cohen comentou,
Exibir comentário · Publicado 01 de jul. de 2023 · Yosef Cohen
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Yosef Cohen comentou,
I now see there was an incident that seems related.
The error still show and I'm unable to develop my app
Exibir comentário · Publicado 01 de jul. de 2023 · Yosef Cohen
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Yosef Cohen criou uma publicação,
I don't think anything changed on my end and in the past 24h, I'm getting "TypeError: client.on is not a function". It seems "client" returns "false" after initialization ("ZAFClient.init();")
I see the same error even if I start from scratch in a fresh folder: (from ZD quick start guide)
"npx @zendesk/zcli apps:new"
I tried all major browsers with the same results.
Is there a known issue? I don't see anything on the status page
Editado 29 de jun. de 2023 · Yosef Cohen
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Yosef Cohen comentou,
Hi guys,
The ZenViews app enables you to have access to all of your views
Super simple, easy to use, and FREE
It enables you to quickly find your view by its name/assigned group/both and we hope it would be 100% sufficient for most companies who are struggling with navigating between the different views like ourselves.
I shared a similar message on what is the main thread on this topic.
Yosef, ZenAppsFactory
Exibir comentário · Publicado 03 de mai. de 2023 · Yosef Cohen
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Yosef Cohen comentou,
I understand what you're saying Jordan Moore,
This (free) version is only meant to solve Zendesk 12 views limitation. It enables you to quickly find your view by its name/assigned group/both and we hope it would be 100% sufficient for most companies who are struggling with navigating between the different views like ourselves.
Hope this helps
Yosef, ZenAppsFactory
Exibir comentário · Publicado 19 de abr. de 2023 · Yosef Cohen
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