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Jan Kadam

Entrou em 28 de fev. de 2023

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Última atividade em 03 de mar. de 2023

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Jan Kadam comentou,

ComentárioSetting up Zendesk Guide

Hi all!

I am facing the same roadblock as Peter Lumley. I tried playing around with the end user authentication settings, but there's no option for users to just be logged in through our website. 

If the help center is accessed through our website, there's no reason for users to have to sign in to Zendesk as well.

I tried checking the box for external authentication, but my account doesn't allow me to do so. Is this something that is covered only in a higher subscription model? Would appreciate some help on this subject. 

Thank you!

Exibir comentário · Publicado 28 de fev. de 2023 · Jan Kadam

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