Tyler Duncan

Thank you.  I can now proceed with my current project. 

I apologize for lack of information regarding the API.  I am referring to the Ticket API 

• GET /api/v2/tickets/count
• GET /api/v2/tickets

Would there be a way to get the count of the archive tickets? 

I ran the Zendesk API to get an overall count of tickets.  I am getting a low number.  Is there a way I can get an overall ticket count? 

Jakub
Thank you.  I think there may have been an issue with the token I was using.  Is there are difference in using the a token created in App Integration verses using the token that is created via Api (.../oauth/tokens/)?

Jakub 
Thank you.  There must be an issue on where I am running it.  I am using PowerShell Universal to run the API, and unfortunately it will not authenticate my token and email. 

Hi Jakub
I am using the example I have found on reddit.  The token and email address are correct.  The permissions are setup correctly. The API cannot be connected.  

$Username = "username@domain/token"
$Token = "kasjdfkljasdfkjds"
$params = @{
	Uri = "https://{subdomain}.zendesk.com/api/v2/requests.json";
	Method = 'Get';
	Headers = @{Authorization = 'Basic ' + [Convert]::ToBase64String([Text.Encoding]::ASCII.GetBytes("$($Username):$($Token)"));
	} #end headers hash table
} #end $params hash table
Invoke-RestMethod @params
$Tickets = $result.tickets
$Tickets

I'd like to pull in some data from Zendesk using PowerShell.  I am using the example found. Unfortunately, there was an issue "error: cannot authenticate you"  The token and email address are correct.  

Is there a resolution to this issue or another way to pull the data?

In the hopes of unifying our AD as well as some of the other sources of data, our AD contains groups that access to our applications.  If a user were to submit a request to be added to the group, without a dynamic dropdown I'll be forced to manually update the list.  

Can this for added to the form?

I am trying to update a bulk users with different updates.  I am using the the update bulk while keeping in mind the update of many users, user fields.  I am receiving an error each time.  After reviewing my response body, I find that it is in the correct format, but I am still receiving an error.