Nic Johnson

The "Jump to latest message" button can be very useful, but I would like for there to be a way for it to toggle on and off / cleared, as the window to view tickets is already so small it monopolizes some of the only space available to view the messages. I contacted support but they informed me that this is not a feature but I can post here to hopefully see if there is a workaround that anyone has been able to implement, or possibly this could be added to the roadmap by product management.