Landon Carroll

What a frustrating forced update. The most frustrating thing about Zendesk to me is that we get absolutely no say in the UI and its functionality. No settings whatsoever.

As many have stated above, having the ticket subject be the title of the tab is MUCH more useful for the majority of us. As of now, trying to differentiate between multiple open tickets submitted by the same requester is an absolute pain. Please fix this or at least give us the option to customize this. Many people are frustrated.