Sion Sasson

already have a ticket opened and waiting for help 

Just to add: 

The Zendesk is initialized before logging in. 

Zendesk.initialize(withChannelKey: Constants.channelKey,
                           messagingFactory: DefaultMessagingFactory()) { result in
            switch result {
            case .success(let zendesk): 
            	// Here I login with new JWT token generated by our server
            	login()
            case .failure(let error): break
            }
        }

I'm getting: The JWT provided could not be decoded when trying to log in.

The JWT token is decoded as it should (via JWT.io).

I'm using the latest iOS SDK version - ZendeskSDKMessaging - 2.27.0

The secret and the kidare defined and used to construct the JWT token. Any idea what I've missed?