Michael Webb backup

Hi Pulkit Pandey.

Yes. Effectively I would be inside of the section already where I can see the titles of its articles. I would want to turn the title of the section I'm in into a clickable link that would take me to its associated website.

I want to turn the title of a section that, when clicked, will redirect to a separate site. Is this possible?

I'm currently attempting to use liquid markup to remove from the ticket.tags array all instances of ":clone" from all present tags. 

{% assign cloned_tags = ticket.tags %}
{% assign tags_without_text = cloned_tags | remove: ":clone" %}
{% assign ticket_tags = tags_without_text%}
{% assign tags= ticket_tags%}

This code achieves this perfectly but once I attempt to assign the edited tags to {{ticket.tags}} either through API or elsewhere, it doesn't work. Does anyone know why this might be and or how to solve this?

I'm also curious on this. I want to dynamically edit a tag that comes in on ticket creation to remove a specific part of its text, specifically the ":clone" in "department:clone". I'm also attempting to use liquid to achieve this but the changes refuse to get applied to the {{ticket.tags}} array

Hi,

I'm currently attempting to assign to the ticket.tags placeholder corrected text for one of the tags via liquid implementation to webhook.

{% assign cloned_tags = ticket.tags %}
{% assign tags_without_text = cloned_tags | remove: ":clone" %}
{% assign ticket_tags = tags_without_text%}
{%assign ticket.tags=tags%}

{{tags_without_text}}
{{tags}}
{{ticket.tags}}

Barring the {{ticket.tags}} the other placeholders do correctly display all tags with all instances of :clone being removed thought it is the final one that I really want to change as that actually impacts the tickets

I understand that I need to get this all in one line for a webhook but all of my attempts have been fruitless. Does anyone know how to format this in such way that it can be properly pushed to JSON, work and alter the {{ticket.tags}} placeholder