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Kumaradeepak Dornadula's Avatar

Kumaradeepak Dornadula

Entrou em 24 de mai. de 2023

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Última atividade em 20 de fev. de 2024

Zendesk Sunrise Support

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Kumaradeepak Dornadula comentou,

Comentário na comunidade Feedback - Help Center (Guide)

+1, desperately looking for this feature to get into the roadmap. Please confirm with latest updates.

Exibir comentário · Publicado 16 de jun. de 2023 · Kumaradeepak Dornadula

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Kumaradeepak Dornadula comentou,

Comentário na comunidade Feedback - Reporting and analytics (Explore)

I second that. Even if the dashboard creator hasn't left the company, it is not always feasible to get interactions with that person at the right times. 

There is no option to transfer the ownership of the dashboard too. 

For the admins it is quite challenging.

We need these to be sorted out at the earliest possible.

Exibir comentário · Editado 12 de jun. de 2023 · Kumaradeepak Dornadula

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Kumaradeepak Dornadula comentou,

Comentário na comunidade Feedback - Reporting and analytics (Explore)

+1, I also need this feature available in the reports

Exibir comentário · Publicado 08 de jun. de 2023 · Kumaradeepak Dornadula

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Kumaradeepak Dornadula comentou,

Comentário na comunidade Feedback - Reporting and analytics (Explore)

I am also looking for this feature.

Exibir comentário · Publicado 08 de jun. de 2023 · Kumaradeepak Dornadula

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Kumaradeepak Dornadula comentou,

Comentário na comunidade Feedback - Reporting and analytics (Explore)

+1

Exibir comentário · Publicado 08 de jun. de 2023 · Kumaradeepak Dornadula

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Kumaradeepak Dornadula comentou,

Comentário na comunidade Feedback - Reporting and analytics (Explore)

+1

Even though the work around is to clone the original dashboard by the new owner to get the ownership, this would not be feasible always especially if multiple dashboards need to have the ownership change. I doubt the business teams would have enough time to perform this kind of workaround.

Hence I strongly request Zendesk product team to incorporate the ownership transfer admin feature with multiple dashboards selection.

Exibir comentário · Editado 08 de jun. de 2023 · Kumaradeepak Dornadula

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