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Ivan Bark

Entrou em 19 de jul. de 2023

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Última atividade em 19 de jul. de 2023

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Ivan Bark criou uma publicação,

Publicação Developer - Zendesk APIs
Creating a ticket via Zendesk API with a custom form and file upload

Hello,

Currently I'm trying to create a ticket in Zendesk via the API. Users should be able to fill in a custom form on my website and upload a file. On submission a ticket with the file should be created in Zendesk.

Creating the ticket itself is working fine. As far as I can see, so is uploading the file (although I'm not sure), but I can't attach the file to a ticket via a comment, because I'm not able to get the ID from the created ticket from the response. Below the code sample:


Is there a solution to this?

Greetings, Ivan

Editado 19 de jul. de 2023 · Ivan Bark

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