Maria
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Atividade mais recente por Maria-
Maria comentou,
Hey Daniel, still waiting for a reply on how to get the chat_id?At the moment there is no alternative for setNotes/appendNotes, as the suggested method of:>Set notes for the user at the backend usi...
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Maria comentou,
But how would I get the chat_id? It's not exposed anywhere in the zendesk chat widget, so how would I be able to target the currently running chat using the API? Obviously, the chat_id is a require...
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Maria comentou,
In how far are setNotes and appendNotes posing security risks? Especially since setName, setEmail,... are all text fields too and still supportedThis is super useful to get additional info about th...
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Maria criou uma publicação,
Add missing endpoint to update Zendesk Chat Apps (like Support apps)
For Zendesk Support there is an API endpoint to update Apps: https://developer.zendesk.com/rest_api/docs/support/apps#update-appI need the same endpoint for Zendesk Chat apps, so it can be integrat...
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Maria comentou,
Hi Nicole,thanks.Can I send you the domains somehow privately?
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Maria criou uma publicação,
Opting out of segment.io Tracking
For privacy reasons I do not want zendesk tracking me with segment.io. How can I disable this?I know I can easily block it with all adblockers out there, it's just annyoing as there are literally r...
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Maria criou uma publicação,
Chat ID in Zendesk Support ticket internal note
ConcluídaI think it would make sense to include the chat ID in the internal note that is automatically created in zendesk support for each chat. So if some user/app wants to look up something in that chat i...
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Maria comentou,
Hey Jessie,is there still a open source version available of the Select an address app?https://www.zendesk.com/apps/select-an-address/Since the one on github is 3 years old https://github.com/zende...