Mark Kofman
happy father of 3 crazy kids and 3 cool startups. https://www.import2.com/
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Mark Kofman comentou,
EV, check out this video - https://www.import2.com/how-to-videos/478-how-to-import-tickets-into-zendesk-from-a-csv - showing how to import tickets with 3rd party app Import2
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Mark Kofman comentou,
You can quickly export Zendesk articles into CSV for free with Import2. It actually also support loading many other Zendesk objects too, if that helps.
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Mark Kofman comentou,
You can also get more control and use CSV file to update Users using partner app Import2
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Mark Kofman comentou,
Fahranim, your best options is still to use 3rd party partner - https://www.import2.com/zendesk/helpdesk/from/freshdesk - this will automate a switch of your ticket data from Freshdesk and will als...
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Mark Kofman comentou,
how do I access this report?
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Mark Kofman comentou,
Hey Clay, My company is working on the product that does exactly this. Check www.import2.com/metrics. It allows you to chose from a variety of metrics and have them delivered to you daily by email...