Tikisha Dowden

1. Support
2. ...
3. Tickets
4. Viewing your ticket fields

If a ticket field is removed, will this affect historical data where the deleted field was used on a ticket?

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• Tikisha Dowden
• Criado 10 de agosto de 2017 21:50
• 0 voto

1. Comunidade
2. Feedback on Talk
3. Auto Logout from Talk (Agent forgets to logoff at end of shift)

I agree, this would be a nice feature to have with Talk. 

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• Tikisha Dowden
• Criado 12 de junho de 2017 12:52
• 0 voto

1. Talk
2. ...
3. Reporting for Talk
4. Monitoring calls with the Live calls dashboard (Talk Professional and Enterprise)

Thanks Jenny! You've answered my question.

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• Tikisha Dowden
• Criado 18 de abril de 2017 13:50
• 0 voto

1. Talk
2. ...
3. Reporting for Talk
4. Monitoring calls with the Live calls dashboard (Talk Professional and Enterprise)

Does this feature work with agent forwarding?

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• Tikisha Dowden
• Criado 15 de março de 2017 15:10
• 0 voto