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Nick (Agent)

Entrou em 18 de out. de 2024

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Última atividade em 11 de fev. de 2025

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Nick (Agent) comentou,

ComentárioSetting up Talk

When will these features be available? Without beeing able to use Talks IVRs, this is for us not usefall at all: 

Failover functionality is not supported on a SIP-IN line.

  • SIP-IN lines cannot be configured using APIs. They can only be set up in Admin Center.
  • Talk Interactive Voice Response (IVR) trees are not currently supported.
  • Callback functionality is not currently supported.
  • You can’t place outbound calls from a SIP-IN line. In the case of call overflow and agent forwarding, you’ll need to choose an external PSTN number for outbound calls.
  • You can’t block numbers from a SIP-IN line.

Exibir comentário · Publicado 11 de dez. de 2024 · Nick (Agent)

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Nick (Agent) comentou,

Comentário na comunidade Feedback - Voice (Talk)

We would appreciate if the feature comes available soon.

Exibir comentário · Publicado 18 de out. de 2024 · Nick (Agent)

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