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Siddhartha Sengupta

Entrou em 07 de nov. de 2024

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Última atividade em 03 de fev. de 2025

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Siddhartha Sengupta comentou,

ComentárioZendesk messaging

Hi Efrat Barak Zadok,

Thank you for reaching out. This feature is indeed part of our roadmap. We are currently exploring its implementation for messaging, with a planned release around mid-2025.

Exibir comentário · Publicado 03 de fev. de 2025 · Siddhartha Sengupta

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Siddhartha Sengupta comentou,

ComentárioZendesk messaging

Hi Aleksander Palm
Could you specify what types of tags you would like to see at the ticket level and the use cases they would address? Additionally, we are looking into the possibility of incorporating language as a condition in messaging triggers. Once we determine its feasibility, we will include it in our roadmap.

Exibir comentário · Publicado 25 de nov. de 2024 · Siddhartha Sengupta

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Siddhartha Sengupta comentou,

ComentárioZendesk messaging

Hi Mateusz Gamroth
Thank you for contacting us. In response to your inquiry about the possibility of making the Queue Size department-specific, we have included this in our roadmap and will be working towards implementing it.

Exibir comentário · Publicado 25 de nov. de 2024 · Siddhartha Sengupta

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