Buket Çavuş

When new questions come in after tickets are resolved, the bot could respond, but the lack of this feature also hinders the effective use of chatbots. I would appreciate any information regarding an update on this matter. 

I believe this feature would be incredibly beneficial. Minute-based automations could significantly improve the efficiency of our workflows in many scenarios. I fully support the implementation of this functionality and believe that other users would also find it valuable. I hope to see this feature included in future updates. Additionally, if this feature is already planned in the update roadmap, I would appreciate any information regarding its expected release.