Pesquisas recentes


Sem pesquisas recentes

KRISHANPAL CHUNDAWAT's Avatar

KRISHANPAL CHUNDAWAT

Entrou em 26 de jan. de 2025

·

Última atividade em 26 de jan. de 2025

Seguindo

0

Seguidores

0

Atividade total

2

Votos

0

Assinatura

1

VISÃO GERAL DA ATIVIDADE

Atividade mais recente por KRISHANPAL CHUNDAWAT

KRISHANPAL CHUNDAWAT comentou,

ComentárioTicket management

I am using the v2/ ticket.json and v2/search.json?query=type:ticket (specifically used when I want to search) api and I want to filter based on status_category.  As I have multiple custom statuses and this statuses are divided into three group open, resolved and closed.  
open status_category have this statuses :-  new,open, In Progress, Assigned and Reopen

resolved status_category :-  Resolved

closed status_category:- Closed

 

Kindly note that I created custom statuses and maped with status_categories.  

 

 

Now I want to get all the ticket with status_category is open.  Please help. 

Exibir comentário · Publicado 26 de jan. de 2025 · KRISHANPAL CHUNDAWAT

0

Seguidores

0

Votos

0

Comentários