Zvika Dror

1. Comunidade
2. Feedback on Guide
3. [COMPLETED] Allow control of the order of comments for end users

I'm unfollowing this. Waste of notifications.

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• Zvika Dror
• Criado 12 de julho de 2016 10:34
• 0 voto

1. Support
2. ...
3. Agent guide for Support
4. Using the Mail API to update ticket properties from your inbox

How do I unsubscribe from this thread? Important feature requests or features gets no response from ZenDesk, so what's the point?

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• Zvika Dror
• Criado 12 de julho de 2016 08:30
• 1 voto

1. Comunidade
2. Feedback on Guide
3. [COMPLETED] Allow control of the order of comments for end users

End of days...

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• Zvika Dror
• Criado 28 de janeiro de 2016 10:54
• 0 voto

1. Comunidade
2. Feedback on Guide
3. [COMPLETED] Allow control of the order of comments for end users

Exactly the feedback I would use if I was running ZenDesk PM office. I just read your comment Franklin, wanted to rate it, so it jumped me to login and guess what? I needed to scroll again to the ...

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• Zvika Dror
• Criado 11 de junho de 2015 08:24
• 0 voto

1. Comunidade
2. Feedback on Guide
3. [COMPLETED] Allow control of the order of comments for end users

Thanks Rusty - single "forgotten" post might be logical, but I'm sure every tick here is being noticed, then ignored, on some email notification on a busy 1st level supporter who is able to send te...

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• Zvika Dror
• Criado 13 de maio de 2015 16:56
• 1 voto

1. Comunidade
2. Feedback on Guide
3. [COMPLETED] Allow control of the order of comments for end users

Sorry. Whomever need this change for large scope of their clients please open a support ticket referring to this post. Again Sorry, but Sylvain here is only one of the waiting customers for resolut...

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• Zvika Dror
• Criado 18 de fevereiro de 2015 11:24
• 2 votos

1. Comunidade
2. Feedback on Guide
3. [COMPLETED] Allow control of the order of comments for end users

Thanks Shawn. Using a system doesn't mean you need to live with its flaws, and seems user rating doesn't help ZenDesk PMs to fix what's important for the customers on existing info bits before sho...

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• Zvika Dror
• Criado 18 de fevereiro de 2015 10:55
• 5 votos

1. Comunidade
2. Feedback on Guide
3. [COMPLETED] Allow control of the order of comments for end users

@Shawn - This is a focused change, there is no need to do it 4/7 years later in any larger scope - it IS the scope of communication with our customers and if we have their last comment on top, they...

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• Zvika Dror
• Criado 17 de fevereiro de 2015 07:39
• 2 votos

1. Comunidade
2. Feedback on Guide
3. [COMPLETED] Allow control of the order of comments for end users

How many more comments needs to be added here for rating? After 3 years, Let me have that code. This can be done with Greasemoney / User script, as I did for other missing Artifacts in your user ...

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• Zvika Dror
• Criado 27 de janeiro de 2015 13:31
• 2 votos