Rupert Hawkes

1. Comunidade
2. Support Q&A
3. How to prevent a field from showing for certain organisation users

None of the suggestions here work for us. Custom organisation fields are visible to agents not end users Custom user fields are visable to all users. We want to show a field to ONLY our companies e...

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• Rupert Hawkes
• Criado 3 de outubro de 2016 07:05
• 0 voto

1. Support
2. ...
3. Tickets
4. How can I hide ticket forms based on a user's organization?

I want to show it for external end-users (i.e. end-users not in our company) but show it for internal end-users (i.e. end-users in our company). In the old support portal you could do this.   The n...

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• Rupert Hawkes
• Criado 3 de outubro de 2016 06:41
• 0 voto

1. Comunidade
2. Feedback on Guide
3. [COMPLETED] Allow control of the order of comments for end users

We need this too

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• Rupert Hawkes
• Criado 30 de setembro de 2016 13:12
• 0 voto

1. Support
2. ...
3. Tickets
4. How can I hide ticket forms based on a user's organization?

Hi, how can I prevent a certain field ('team') from being displayed in the new Help Center if the end user isn't in our organisation? Can this be done in javascript, if so how/where do I apply it? ...

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• Rupert Hawkes
• Criado 26 de setembro de 2016 14:12
• 0 voto

1. Comunidade
2. Feedback on Guide
3. CSS branding not applied to sign in page (Help Center)

+1

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• Rupert Hawkes
• Criado 22 de setembro de 2016 11:52
• 1 voto

1. Comunidade
2. Feedback on Guide
3. CSS branding not applied to sign in page (Help Center)

Hey guys, would love this feature!   Is there any news?   Thanks!

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• Rupert Hawkes
• Criado 5 de maio de 2016 16:21
• 1 voto