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KAZUYUKI NITANAI
Entrou em 27 de jan. de 2025
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Última atividade em 06 de mar. de 2025
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VISÃO GERAL DA ATIVIDADE
MEDALHAS
ARTIGOS
PUBLICAÇÕES
COMENTÁRIOS NA COMUNIDADE
COMENTÁRIOS EM ARTIGOS
VISÃO GERAL DA ATIVIDADE
Atividade mais recente por KAZUYUKI NITANAI
KAZUYUKI NITANAI criou uma publicação,
To whom it may concern,
I would like to check something about help center API articles in zendesk.
I exported from salesforce and imported information using help center API articles.
In some cases, the URL created in salesforce is replaced by the zendesk URL.
I would like to avoid this behavior. Is there any way to control this part?
Publicado 06 de mar. de 2025 · KAZUYUKI NITANAI
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KAZUYUKI NITANAI comentou,
Hi James
I ran cURL and it ran without any problems.
This indicated a problem with the gas, so I checked again,
'contentType': 'application/json',
was incorrect and
'Content-Type': 'application/json',
was the correct way to describe it.
Because of this mistake, subsequent payloads could not recognize it.
The problem has been resolved. Thank you for your cooperation.
Exibir comentário · Publicado 03 de fev. de 2025 · KAZUYUKI NITANAI
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KAZUYUKI NITANAI criou uma publicação,
Hello everyone,
As you read the following, I am trying to create something in gas that will create articles in the Help Center.
It says that required fields are missing, but what is missing?
Referring URL
https://developer.zendesk.com/api-reference/help_center/help-center-api/articles/
See Create Article
Created program (gas)
*How to execute the API
function zendeskPostArticle() {
var url = 'https://xxxxxxxxx.zendesk.com/api/v2/help_center/ja/sections/**********/articles';
const TOKEN = '********';
const EMAIL = '********';
var postjson = {
"article": {
"body": "Use a tripod",
"locale": "ja",
"permission_group_id": ******,
"title": "Taking photos in low light",
"user_segment_id": *****
},
"notify_subscribers": false
}
var options = {
'method': 'POST',
'headers': {
'Authorization': "Basic " + Utilities.base64Encode(Utilities.newBlob(EMAIL + '/token:' + TOKEN).getBytes()),
'contentType': 'application/json',
'Accept': 'application/json'
},
'payload': JSON.stringify(postjson)
};
var response = UrlFetchApp.fetch(url, options);
var json = JSON.parse(response.getContentText("UTF-8"));
}
The error that occurred:
Exception: Request failed for https://xxxxxxxxx.zendesk.com returned code 400. Truncated server response: Required parameter missing: article
thank you
Editado 27 de jan. de 2025 · KAZUYUKI NITANAI
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