Ryan McGrew
Product Manager working on Guide
-
Atividade total610
-
Última atividade
-
Membro desde
-
Seguindo0 usuário
-
Seguido por15 usuários
-
Votos1
-
Assinaturas410
Visão geral da atividade
Atividade mais recente por Ryan McGrew-
Ryan McGrew comentou,
Thanks for looking more into it Valentina. I guess what I'm trying to say is that, the default link color is blue, but someone customized your theme to add this particular CSS rule to the styles.cs...
-
Ryan McGrew comentou,
Hi Valentina Grishkevich The Copenhagen theme that is provided by Zendesk has an ability to quickly and easily change text color of links via a setting in the theme. You can see more about that her...
-
Ryan McGrew comentou,
Hey Tobias, Thanks for the feedback, we've just deployed a change so the Edit article link will now go to the specific transation that was flagged. So that should help with item b in your list. In ...
-
Ryan McGrew comentou,
Hey Tobias Hermanns, Thanks for the comments. I think this has to do more generally with flagging rather than specifically getting the flag routed to the Owner, correct? If you flag a German trans...
-
Ryan McGrew comentou,
Hey aar0n, Can you confirm that you're referring to a string at the bottom of the following screenshot? If so, are you using the translation helper to render this text in your theme? If not you'll...
-
Ryan McGrew comentou,
Hey All, Thanks for the comments on this! Currently these metrics available in the Team Publishing reporting in Insights. We are currently in the process of migrating this report to Explore and it ...
-
Ryan McGrew comentou,
Good questions. So since you have tags set up with country: as the prefix, it'll probably make this a bit easier. Here's how I think this could work in your case: Array.prototype.forEach.call(HelpC...
-
Ryan McGrew comentou,
Hey Catherine Michalak, Tags are available in JavaScript via the following attribute HelpCenter.user.tags This is an array of the tags on the user, so it needs to be handled a little differently. L...
-
Ryan McGrew criou um artigo,
Anúncio da alteração na função de agente apenas do Chat no Guide
Data do anúncio Implementação 21 de setembro de 2020 1º de outubro de 2020 Desde 21 de setembro de 2020, a Zendesk está implementando uma alteração que impede os agentes apenas do Chat de t...
-
Ryan McGrew comentou,
Hi Natasha Callender, The Unified Search interface will allow your users to filter search results by category. This will require some updates to the HTML and CSS of your theme. The page I linked to...