Remco
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Remco comentou,
Same here Stephen, we had exactly the same going on and we used the same workaround as you did (inform about who is CCd on the ticket)
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Remco comentou,
Well.. Guess you guys are also right.. :)
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Remco comentou,
Though I do sympathize all comments above, I don't think it is fair to judge the complete Zendesk company by just this (or some) issues. A software company has a giant ecosystem to take care of. Th...
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Remco comentou,
Well.. the law does not oblige Zendesk to put this functionality into all of their plans. They can decide what they want to do for themselves. Given the fact that this is a regulatory change does n...
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Remco comentou,
Last Thursday I had a meeting with 15 of our most loyal customers. They want to use our platform for sharing some documents, presentations and sheets. I had to disappoint them again by letting them...
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Remco comentou,
Well, if you only do what customers ask for, we would probably have an enhanced chariot by now. Sometimes.. a creator is able to watch deeper into the heart of the consumer than the consumer itself.
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Remco comentou,
I have been around in this post for a while. Just want to mention we would still like to have this feature. We -as a vendor- are still pushing on using the community, but we see that the fewer cust...
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Remco comentou,
Well Oxana, you can read the answer to your question in Christian Colding his first reply in this post. Then again, we also need this functionality. We would like our customers to share meeting mi...
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Remco comentou,
Our issue here is the following; on our portal we place all customer reports. When we place such report, the customer will receive a notification about the new content (great feature, saves us a lo...
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Remco comentou,
Good point Adrian, we receive the same question from our customers. We do releases very often. Releases are built out of a collection of tickets. We would like to have an option to show all involve...