Jenny Gillett
Product Manager
- Atividade total 98
- Última atividade
- Membro desde
- Seguindo 0 usuário
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- Votos 2
- Assinaturas 68
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Atividade mais recente por Jenny Gillett-
Jenny Gillett comentou,
Hi Annabel, Yes, we do have an update for you regarding this functionality. Engineering is currently working on this exact feature, all going well, we hope to push early access of this feature out...
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Jenny Gillett comentou,
Hi Andy and Azhar, Thanks for taking the time to share your feedback, I am another Product Manager at Zendesk and I'm currently working on how best to solve this gap we have in product. We are at ...
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Jenny Gillett comentou,
Ah ha! Good catch Oliver, that should be fixed now. Thanks for letting me know.
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Jenny Gillett comentou,
Hi Thank you all for taking the time to post your comments, feedback and requests. It’s a Product Manager’s dream to have such engaged customers that want to help drive the direction of where we sh...
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Jenny Gillett comentou,
Hi Maria, This work is still on our backlog and I do understand the need but unfortunately the work has not been prioritised as of yet. The only work around we have to offer you at this point is t...
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Jenny Gillett criou um artigo,
Anúncio do novo status Ausente para agentes do Zendesk Talk
No momento, os agentes do Talk têm dois status de disponibilidade: Online: o agente está disponível para atender chamadas. O Talk pode encaminhar chamadas para o agente. Se o agente não responde...
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Jenny Gillett comentou,
Comentário oficial Hi Jesper, Thank you for taking the time to write your feedback on our forum. I'm delighted to tell you that we actually have a project in flight at the moment that is going to introduce a new sta...
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Jenny Gillett comentou,
Hi Mie, Thanks for getting in touch, this is consistent with other feedback we have heard. We understand the need to have more granular permissions by feature and/or by role. It is something we a...
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Jenny Gillett comentou,
Comentário oficial Hi all This is in our top feature requests and is just as high on our backlog. I don't have any dates to share with you right now but I assure you we have not forgotten about it and we understand t...
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Jenny Gillett comentou,
Comentário oficial Hi Sebastian, You are correct, there is an issue on the greetings page which we know about and we most certainly want to fix as it is confusing and not a good user experience. It is a matter of pr...