Jenny Gillett
Product Manager
- Atividade total 103
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Atividade mais recente por Jenny Gillett-
Jenny Gillett criou uma publicação,
Talk Agent Recording Controls is now Generally Available to Zendesk Talk Customers
We are very happy to announce that this functionality is now Generally Available to all Talk Professional and Enterprise customers and the Early Access Program has been closed. I would like to take...
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Jenny Gillett comentou,
Comentário oficial Dear Violeta, Firstly, Thank you very much for taking the time to put this post together and for being a loyal customer and a Zendesk Talk advocate. All the features you have mentioned are very muc...
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Jenny Gillett comentou,
Hi Cyn, I understand your frustration. The ability to bulk update is not something that we have considered as part of this EAP but there are active conversations happening internally around numb...
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Jenny Gillett comentou,
Hi Annabel, Yes, we do have an update for you regarding this functionality. Engineering is currently working on this exact feature, all going well, we hope to push early access of this feature out...
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Jenny Gillett comentou,
Hi Andy and Azhar, Thanks for taking the time to share your feedback, I am another Product Manager at Zendesk and I'm currently working on how best to solve this gap we have in product. We are at ...
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Jenny Gillett comentou,
Hi Maria, This work is still on our backlog and I do understand the need but unfortunately the work has not been prioritised as of yet. The only work around we have to offer you at this point is t...
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Jenny Gillett comentou,
Hi Mie, Thanks for getting in touch, this is consistent with other feedback we have heard. We understand the need to have more granular permissions by feature and/or by role. It is something we a...
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Jenny Gillett comentou,
Comentário oficial Hi all This is in our top feature requests and is just as high on our backlog. I don't have any dates to share with you right now but I assure you we have not forgotten about it and we understand t...
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Jenny Gillett comentou,
Hi everyone, In case you missed our announcement, I have some good news for you. Zendesk Talk now has the ability to configure voicemail on or off/ inside or outside your business hours and you ca...
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Jenny Gillett comentou,
Hi all In case you missed our announcement, I have some good news for you. Zendesk Talk now has the ability to configure voicemail on or off/ inside or outside your business hours. For more detail...