Steve Dark
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Steve Dark comentou,
Hi Avi, hope it buys a decent number of really nice coffees. It's going to save me from some horrible kludgy work-arounds and ensuing headaches.
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Steve Dark comentou,
Thanks Greg. That product looks like just what we have been waiting for for a number of years. From my quick test from a dummy user it worked flawlessly and it couldn't be simpler to set up. Result!
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Steve Dark comentou,
Thanks Anders and Nicole. I need to get my client to trigger a new alert, but it sounds like it should work now. I've changed the settings so that I am notified of suspended tickets each hour any...
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Steve Dark comentou,
Will adding an address to a whitelist mean that tickets from that address will not be suspended? Many of our tickets are created by automated daemons and we need to ensure they are created correctl...
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Steve Dark comentou,
Just to add a massive +1 to this thread. We are being asked by many of our customers that one person needs to be notified of all tickets at the organisation. The fact that we are not able to offe...