Eugene Orman
- Atividade total 213
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Atividade mais recente por Eugene Orman-
Eugene Orman comentou,
@Marie-Cathrine, this normally shouldn't be the case I will create a ticket to investigate this issue further with you.
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Eugene Orman comentou,
@Natalie,If the queries that used to function correctly before 20th Jun are returning no results and the No data available error message is generated then you will need to update these queries. The...
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Eugene Orman comentou,
@Quentin, thank you for spotting this issue. The multi-select field values are displayed correctly now. If this is not the case on your side let me know on the ticket I have created for you.
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Eugene Orman comentou,
@Fabio, There is no simple way to auto replace the selected legacy field values with the new once. Enabling such functionality would have taken months of development and considerably delayed the re...
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Eugene Orman comentou,
@Steven, you are right, the clickable links workaround doesn't work on the drillthrogh level. It only can be used on the query level.
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Eugene Orman comentou,
@Joan, when you click on OK button the pop-up drillthrough window will be closed. @Steven, at the moment clickable ticket IDs are not supported in the drillthrough. Our product team is aware of ...
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Eugene Orman comentou,
Hi Fiona, If you have activated your Explore account recently all your datasets will be on the latest version. From what I see you have two types of datasets. Prebuilt datasets and the datasets tha...
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Eugene Orman comentou,
@Paul, If your user profile language is not in English replace the attribute names in the formula with attributes in your language. As well, check if the attributes you need exist in the dataset yo...
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Eugene Orman comentou,
@Carolyn, I suggest to use the Tickets solved metric with the Agent replies brackets attribute instead of the % metrics for your set up. It will allow creating a chart like this: Demo: https://cl.l...
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Eugene Orman criou um artigo,
Como posso classificar meses em ordem cronológica nas minhas consultas?
Pergunta Adicionei um atributo de mês à consulta, mas ele não está ordenado corretamente. Posso exibir os valores de mês em ordem cronológica? Resposta Por padrão, os valores do atributo de mês s...