
Anthony Inman
I am the Knowledge Base Content Administrator for Scentsy Inc.
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Atividade mais recente por Anthony Inman-
Anthony Inman comentou,
Hi Rich Herbert, Thanks for your quick reply. Since the lockdown, we have folks working from home on Chromebooks that are getting this message. I'm scouring the internet to find a solution. I will ...
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Anthony Inman comentou,
Hi Zheng Zeng and Brett Bowser. I added this Embedding Fully Functioning MS Office 365 Docs in KB Articles last year. I also included a link in the article with instructions on how to do this. Let...
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Anthony Inman comentou,
Rich Herbert Jessie Schutz Hi Rich, I'm curious to know if you found a solution to this problem you were having embedding Sharepoint into Zendesk? I am having a similar problem. I embedded an Exce...
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Anthony Inman comentou,
Hi Susan B I am in the same situation as you. What I've done is just copy the English version of the article and paste it in the other languages.
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Anthony Inman comentou,
Hi Genna Gores, I use Google Analytics to track article usage and keywords used for searches. Here is a great article that explains how to set it up. Enabling Google Analytics for your Help Center
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Anthony Inman comentou,
Richard McDonald I was just about to suggest that, until I read your edit. I'm glad you figured it out. Did you know you can also add Java Script in articles? I figured out how to put a search fun...
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Anthony Inman comentou,
Melody Quinn Brett Bowser I have been managing the guide for Scentsy Inc for the past 2.5 years and have had to think outside the box, because the powers that be in the IT department around here ...
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Anthony Inman comentou,
I realize Insight is on it's way out, but I am wondering why the Search Stats only include search terms that were not found. For example: According to the search stats in Zendesk, only 77 search te...
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Anthony Inman comentou,
Hi Devan - Community Manager and Christopher Rehn I have been dealing with the same thing for the past 2 years. We use an outdated custom theme and our IT department has been absolutely n...
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Anthony Inman comentou,
Hi Brett - Community Manager, I fixed the link. It directs to the MS Office tutorial.