Anton Maslov

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  • Ability to show part of the article publicly

    I was trying to post this in the below topic, bu it is not available for selection: https://support.zendesk.com/hc/en-us/community/topics/360001624993-Zendesk-Guide-EAP-Hand-picked-users-in-User-Se...

  • Knowledge Capture Publishing Workflow

    Roles and Responsibilities 1. We do have 3 groups of engineers with corresponding groups in Zendesk:   Candidate - newbies, who joined the team just recently and only able to create DRAFT and reu...