Rossel Sabourin
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Rossel Sabourin comentou,
I would want the time to be local to the person that chatted in. IE if I am in Winnipeg (Central Time) but I have someone that is chatting in from Calgary (Mountain Time) I would want the time to b...
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Rossel Sabourin criou uma publicação,
Zopim Timestamps
We use the chat / Zopim integration and currently when a ticket is created the time stamp logged in the Zopim chat is based on UTC +0. Would be nice to be able to select either customer time zone o...
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Rossel Sabourin comentou,
Exciting news, what is coming down the pipeline?
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Rossel Sabourin comentou,
This would be a great feature for us as well. We need more granular options (minutes not hours as well as ability to differentiate between groups as different groups have different SLA requirements)