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Customer guide clicking behaviour
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已于 2021年7月30日 发布
In Chat we could tell if a customer clicked on a guide we sent, now in Agent Workspace it doesn't look like that's possible. Will this feature be available in the future?
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最近搜索
没有最近搜索
已于 2021年7月30日 发布
In Chat we could tell if a customer clicked on a guide we sent, now in Agent Workspace it doesn't look like that's possible. Will this feature be available in the future?
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Heather Rommel
Hi Aileen
On the ticket, it should show it here as you scroll down:
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