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Preview a PDF within ticket



已于 2021年10月14日 发布

Why has the PDF preview been removed from the functionality?  The paid apps do not support this functionality according to our needs and it is big part of our use case.


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4 条评论

Нам было бы тоже удобно просматривать PDF без скачивания

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Absolutely, file previews would be an amazing addition

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Hi Jurgen! Have you tried out our app?

It does exactly what you are asking for. We recently bought this and are continually investing in making the experience better. We already fixed all the issues that previous users brought up, and are releasing more features to new ones. Would you be open to talking with me about how this part of your Zendesk experience can be improved?

 

- Myles@thirdsouth.capital

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image avatar

Shawna James

Community Product Feedback Specialist

Hey John,
 
Thank you for taking the time to provide us with your feedback and Myles for providing us with the app. I want to confirm for our users that this link is safe to click on. Many thanks again!

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