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How long are Solved tickets searchable

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已于 2021年3月08日 发布

When a ticket status is changed to Solved, how long are they searchable within Zendesk?

 


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Andrew J

Community Moderator

Solved and closed tickets remain searchable even after archiving. See https://support.zendesk.com/hc/en-us/articles/203657756-About-ticket-archiving

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