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Sort Guide articles by owner or author

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Permanently deleted user

已于 2021年9月14日 发布

In Guide, go to Managed Articles -> Lists -> All published articles (or any other list)

add author and owner fields

sort by author or sort by owner.

The articles are not sorted alphabetically by first name or last name in either ascending or descending order.

Posting here per zendesk support's suggestion to get more votes to have this feature working.

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    Sammy Trojette

    I was told by the Zendesk support to upvote here and add my request:

    We would really appreciate to have an additional alphabetical sorting, but not A-Z,0-9 as is now, but Z-A,9-0 as well.

    So basically "Alphabetical, ascending" and "Alphabetical, descending"

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    Katarzyna Karpinska

    Zendesk Product Manager

    Hey Sammy Trojette, thank you for taking the time to provide us with this feedback. We apologize for the delay on our end in providing you with a response to your feature request.

    This is a great feature request and I have added it to the backlog for future consideration. This means that we will think about adding it as a priority later in our planning cycle. We are going to leave this post open for comment to allow others to provide their feedback and use cases, however please note as is stated in our Community Guidelines that we can not commit to prioritizing any one piece of feedback we receive in the community. 

    Thank you again for your feedback and for being a valuable customer with Zendesk.

     

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