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Future Dated Task as a Requirement

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Dana B

已于 2021年10月20日 发布

Is there a way to have a requirement that the Task Due Date is always in the future or it does not save/receive an error? We have agents that save the due date for the same day, thinking it will reopen later in the day.  We need to have it so that they cannot save for the present date.

Please advise.

Thanks!

 

 

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    Dave Dyson

    HI Dana,

    I'm not aware of a way to do this, so I've moved your post to our Feedback on Support topic, so others can upvote and add their support. Thanks for the feedback!

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    Edward Schriger

    I would vote for this.  There are certain situations where we want to collect a date that may:

    1. Be past, today or future
    2. May only be in the past (something already happened)
    3. May only be today or in the past (something already happened)
    4. May only be today or in the future (something is going to happen)
    5. May only be in the future (something is going to happen)

    On our platform we collect a lot of requests notifying us of something that is going to happen in the future.  We don't want to accept a past date.

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