最近搜索


没有最近搜索

Add end-user as CC via Trigger or Automation

未计划


已于 2009年10月22日 发布

Desired functionality: a way to automatically add a CC to tickets that match a certain condition.

Example: Trigger if Organization is "Acme Co" and Priority is more than Normal, then "Add CC" - specifying an end-user email address.  This would allow the organization's primary contact stay in the loop about what their employees have requested.

Workaround: use a notify target "email" type to send emails to the person who needs to be CC'd.


489

518

518 条评论

请先登录再写评论。

找不到所需的内容?

新建帖子