最近搜索

没有最近搜索

Add attachments to chat shortcuts

已回答
image avatar

Jenna Byrne

已于 2017年11月23日 发布

Hi there,

I am seeking a new feature on Chat>Shortcuts>Adding an attachment.

We regularly use shortcuts to answer questions and manually upload a screenshot to go with it. Would it be possible to add attachments to shortcuts?

Thank you

Jenna

1

4

4 条评论

日期

    正式

    image avatar

    Ramin Shokrizadeh

    Zendesk Product Manager

    Hi Jenna,

    Currently, this isn't something that you can do with shortcuts and we have no plans to add this functionality in the next 6 months.

    You could look at adding the file to Dropbox/Box/Google Drive and use the link in the shortcut. This will allow you to control revisions easily and also monitor download usage.

    Thanks,
    Ramin

    0

    image avatar

    Melissa Rush

    @Ramin Shokrizadeh  Any update from 3 years ago to now? 

    0

    image avatar

    CHAN XIANG BIN

    Hi, any update for the above mentioned feature?

    0

    image avatar

    Riah Lao

    Still no updates?

    0

    请先登录再写评论。

    找不到所需的内容？

    新建帖子