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Article Editor doesn't support class="phone-no" for click to call

已完成


已于 2020年12月11日 发布

User story: customer needs to be able to click on a phone number displayed on our article to quickly call for support

repro of error: content team creates hyperlink in article editor with the "tel:####" link and publishes it. User goes to the article and clicking the number does nothing 

click to call works for links that are hard coded in the HTML of pages but not in {{article.body}} content. 


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10 条评论

I agree this feature is really needed! I hope we'll be able to use it soon!

1


+1!

2


Agreed. It would be great to have this!

3


Yes, please add this!

2


I was very surprised this was not available already and hadn't been raised by other customers of Zendesk.  Please add this feature.

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Agreed! Please add this feature!

0


@Zendesk?

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@Zendesk please support this

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Hello - I've received an update on this that WORKS!

You will need to enable "Display unsafe content" in the Guide settings in order to allow the formula to work within the article source code. 

 

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image avatar

Katarzyna Karpinska

Zendesk Product Manager

Yes, Sierra collins is correct. We support this class now :)  

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